Hopefully, this page can help answer any questions you may have if not send a message.
HOW LONG WILL IT TAKE TO DYE AND SHIP MY ORDER?
Your order takes between 10-14 days from being hand tied and dyed to shipping, we aim to get it to you ASAP.
WHY NEAR 2 WEEKS?
This is due to being a one-person shop, I hand tie everything
individually, I hand dye everything individually and everything is washed individually. I’m a small business and don’t mass produce. Please be patient and bare with me, it will be worth the wait.
WHERE IS MY ORDER? I CAN'TFIND MY TRACKING INFORMATION
Dyed Naked purchases are dispatched via Royal Mail 1st Class recorded delivery, you will find your tracking code attached to your order.
If you cannot find it, please get in touch and I will send it to you.
I ORDERED THE WRONGSIZE/COLOUR. CAN I GET AN EXCHANGE?
I do not take responsibility for the wrong items being ordered although I understand that it sometimes happens!
Please pay close attention to your order before you hit pay.
Dyed Naked store is made to order, I allow a 12 hour window for size and 24 hours for colour changes (this will reset your order date so please do not
have a go for your mistake)
Design your own cannot be refunded or exchanged.
If you need to return or exchange an item, please email firstname.lastname@example.org
subject ‘Return/Exchange, state your name and order details.
The customer (YOU) is responsible for all return/exchange shipping
charges. When doing the above include a note to state what you would like to exchange for.
MY CLOTHING IS FAULTY
If any items are faulty photographic evidence will be required before a decision will be made by Dyed Naked as to whether it is legible for a
Photos are to be send to email@example.com
Use the subject ‘Faulty’
Remember to do this within 14 days of receiving your item.
I MELTED MY LOGO ON THE RADIATOR/ TUMBLEDRYER, CAN I HAVE A NEW ITEM FOR FREE?
Good joke, WASHING INSTRUCTIONS.
I DON'T KNOW WHAT SIZE TO ORDER
I have attached a size chart to each listing to give you a good idea of
how big each size is. Chest measurements are shown with items lying flat measured pit to pit. Sizes are standard unisex, regular sizes for men and worn slightly baggier on women.
I'VE COCO MELONS, I DONT KNOW WHAT SIZE TO ORDER
Sames, big bust bigger mouth.
Something for “them times” if you are a Large go 2XL
If you want comfort always go a size up
Fitted order the size you normally order
Like a wetsuit order 3 sizes down
This is just a rough guide to help you out, depending on how baggy you
want the shirts you can check out the size guides to see what suits you best.
WHY IS EVERYTHING UNISEX?
Dyed Naked is a small business, it isn’t feasible to have gendered clothing ranges.
ARE ALL COLOUR COMBOS ONLY AVAILABLE ON SWEATERS?
Every colour you can imagine is available, on everything even your
granny's Egyptian cotton pillow cases. If we don’t have what you are
looking for ASK..
WHAT’S THE BEEF WITH THE RED?
Trust me, I have tried more times that enough to realise that red runs, it will run into colours, it will run into white.. as I said I take zero responsibility if you ask for red, its all on you sugar.
CAN I HAVE A NAME, QUOTE OR PICTURE ON MY CLOTHING?
Sure thing but be realistic, I wont do
anything that will
A. Land me in Jail
B. Land you in jail
C. Gets someone bate
IF ANY REQUESTS ARE OFF A SECTERIAN OR POLITICIAL POINT OF VIEW THEY WILL BE DECLINDED I DON’T CARE WHO YER DA IS..